Refund Policy

No Refund Policy

Due to the digital nature of our courses, coaching materials, downloadable resources, templates, practice tests, and member-only content, all purchases are final.

Once payment has been successfully processed and access to the course or membership has been granted, no refunds, partial refunds, or credits will be issued under any circumstances.

Please review the course information carefully before making your purchase.

Subscription Cancellation

If you are enrolled in a recurring monthly subscription:

• You may cancel your subscription at any time from your account settings.
• Your cancellation will stop future billing only.
• You will continue to have access until the end of your current billing period.
• No refunds will be provided for any payments already made.

• 1. Monthly Subscription & Automatic Renewal

  Where a student purchases a recurring monthly subscription, the subscription will continue and may automatically renew at the end of each billing period until it is cancelled.

  Students may cancel their subscription at any time before their next renewal payment is processed.

  Cancellation will stop future billing only. It does not reverse or refund a payment that has already been successfully processed.

  After cancellation, the student will normally continue to have access to the purchased program or membership until the end of the current paid billing period.

  2. Student Responsibility to Cancel

  It is the student's responsibility to manage and cancel their subscription before the next renewal date if they do not wish to continue with the program.

  Students should not wait until after a renewal payment has been processed to request cancellation.

  If a student forgets to cancel their subscription and the next payment is successfully processed, that payment will be treated as a completed renewal payment and will be non-refundable, except where required by applicable law or where one of the limited exceptions in this policy applies.

  Not using the program, not logging into the account, not completing lessons, changing personal circumstances, changing study plans, or deciding that the program is no longer required does not automatically qualify a student for a refund.

  3. Having Trouble Cancelling?

  If you are experiencing any difficulty cancelling your subscription, please contact us before your next renewal payment is processed.

  Email: [email protected]

  Our team will assist you with the cancellation process.

  If you contact us for cancellation assistance, your request must be received before the renewal payment is processed in order for us to help prevent future billing.

  Contacting us after a renewal payment has already been successfully processed does not automatically make that payment refundable.

  4. No Refund After Successful Payment

  Once a payment, including an initial payment or recurring subscription renewal, has been successfully processed, it is considered a completed payment.

  A refund will not normally be provided simply because the student:

  • forgot to cancel before renewal;
  • did not use or fully use the program;
  • changed their mind after purchasing;
  • no longer requires the course or membership;
  • did not complete the course;
  • did not achieve their expected examination result or score;
  • experienced a change in personal, work, study, travel, or financial circumstances; or
  • contacted Sharry PTE only after the renewal payment had already been processed.

   

Exceptions

Refunds will only be considered if:

• You were charged multiple times due to a verified technical error.
• A payment was processed fraudulently and verified by our payment provider.

All refund requests under these exceptions must be submitted to:

Email: [email protected]

Statutory Consumer Rights

Nothing in this Refund Policy is intended to remove, limit, or affect any statutory consumer rights that cannot legally be excluded or limited under applicable law

Agreement

By purchasing or subscribing to any Sharry PTE course, membership, coaching program, digital product, online learning service, or subscription, you acknowledge that you have read, understood, and agreed to this Refund Policy.

You also acknowledge that recurring subscriptions remain your responsibility to manage and cancel before the next renewal payment is processed if you do not wish to continue.

If you experience difficulty cancelling, you should contact [email protected] before your renewal payment is processed so that our team can assist you.

Once a payment or renewal has been successfully processed, it is non-refundable except where required by applicable law or where one of the limited exceptions stated in this Refund Policy applies.